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Here's a live conversation with an AI receptionist from Unicept AI
If you don't answer, that potential customer is not going to wait for you, they're going to the competition. And most of the time the first one who picks up earns their business. Not answering the phone leaves customers frustrated with your business and hurts your reputation.
Our AI receptionists can answer every single inquiry that your businesses gets 24/7. That means after hours, on weekends, and even holidays. They can answer customer questions, capture leads, schedule appointments, and more.
This allows you to make sure that every new lead is captured as they come in, and schedule new appointments with them even when you or your team can't be at the phone.
When you partner with us at Unicept AI, we set up a phone number that is used to get in touch with the AI, and it talks back and forth from there.
It will message you after calls with full transcripts and details that are captured as well as a full recording that you can listen to after a call is completed. It can even transfer phone calls to live humans if you want it to.
Creating and deploying a receptionist for your business is a three step process
First, we train your receptionist on your business’s information so that it can easily answer customer questions when asked. We also train it to follow scripts and guidelines when confronted with certain situations on the phone. For example, booking an appointment and getting a date from the user.
Once we have everything trained and ready, we then integrate your receptionist with your front desk, so that it can check your calendar and make sure to book only when you have free time. We also can integrate your receptionist directly with your CRM, so that it can add leads to your database and add notes directly to them.
Once your receptionist has been integrated with your systems, we then can start to deploy it live. It can then begin taking calls, capturing leads, and booking appointments for you 24/7.
We work with a mulitude of small businesses, including:
Health Clinics
We help dentists, chiropractors, GP's, and dermatologists
Home Service Businesses
Roofers, landscapers, cleaning businesses, painters, and more
Local Spas
Day spas, wellness boutiques, mineral spas and massage studios
Law Firms
Attorneys, personal injury lawyers, bankruptcy Lawyers, and criminal defense
We can customize out receptionists to any business or niche. Reach out to us at contact@uniceptai.com or book a call with us to have a receptionist tailored specifically for you.
Yes absolutely and there are multiple ways to go about it. Depending on how you’d like to deploy your assistant, there are certain ways that we can integrate with your current phone number and system. If you'd like to discuss this further, hop on a call with us and we can talk about how you would want to integrate everything with your current setup.
We can either deploy the assistant to answer every single call for you or we can deploy the assistant to be a fall-back answer for when your human receptionists are busy and can’t answer the phone.
If you already have a human receptionist, that’s perfectly fine. We can have your AI receptionist answer any calls that they miss or can’t get to. We can also have your AI receptionist answer calls after hours, when your human receptionists can’t be in the office.
Yes absolutely. We can build this aspect into your assistant to transfer calls to humans. We can have the AI transfer calls under certain conditions or, transfer when the caller wants to be transferred. Whichever works best for your team.